One told me I « tried to sell sex » through my profile
I’m most unhappy with AFF, and below is the letter I’ve sent. Beware of this sort of unjust and arbitrary treatment!
I had a wholly exasperating and rude experience with your customer service staff today, after I found my account deactivated. I believe I had several more weeks pre-paid service coming to me, yet I could get no reasonable, clear or compelling explanation of precisely why this deactivation happened. The very annoying bottom line I got at about 11 pm EST from Cat and Loribelle (identified as supervisors to me) was that « we will not reactivate your account » and « we will not provide any evidence of your violations to you ». Cat told me I would have to « get a subpoena » in order to know the evidence behind the violation charges. I was quite taken aback that your staff would be making such silly statements. And, she hung up on me, too. While that might be a matter of « he said, she said, » I will tell you I was not abusive. She just got tired of me asking questions and simply trying to get some clarity from her! These conversations took place via this AFF customer service number: 610-757-****.
Both those ladies were wholly unclear on the various violation charges. When, I asked? March 10, she said. Well, I know nothing about that. More